Privacy Policy
PRIVACY POLICY
Your information, handled with care.
Last updated: 27 September 2026
Information we collect
We may collect information you provide while browsing, contacting us or ordering, including your name, email, phone number, billing and delivery address, order details, wearer’s name, messages and payment status. Payment credentials are processed by the selected payment provider and are not stored by us in full.
How we use it
We use information to process and fulfil orders, personalize preparation requested with a product, provide customer support, prevent fraud, improve the website, meet legal and accounting obligations, and send marketing only where permitted or consented to.
Sharing and service providers
Information may be shared only as reasonably necessary with WooCommerce and website providers, payment gateways, couriers, analytics or marketing services, professional advisers and government authorities where legally required. Each provider processes data under its own terms and applicable law.
Cookies and analytics
The website may use essential cookies for cart, checkout, security and preferences, plus analytics or marketing cookies where configured. Browser settings can restrict cookies, although essential store functions may then be affected.
Retention and security
We retain information only as long as reasonably necessary for orders, support, fraud prevention and legal obligations. We use appropriate administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your choices
You may ask to access, correct or delete eligible personal information, withdraw marketing consent, or raise a privacy concern through the contact page. Some records must be retained for tax, accounting, dispute or legal purposes.
Policy updates
We may update this policy as the store, providers or applicable requirements change. The revised date will appear above.